These are the exact steps I took before Liz. It doesn't matter now anyway. It appears to have been a glitch that corrected itself, but others had the same issue as this. My concern is that in the future, this "glitch" not disable my ability to see my Hughes invoice since I don't use auto pay as you know. Thanks for your help and to Gwalk also
I'm glad you're able to see your invoice now. I'm sorry for the inconvenience of not being able to take care of all this while logged into the Support Center, this is on our road map of improvements, however I have no time frame for when this will be addressed. Please don't hesitate to drop us a line here if you run in to the same experience.
If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.