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Credit Cards no longer accepted as online, nor automatic, payment.

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bounceback2p
Junior

Credit Cards no longer accepted as online, nor automatic, payment.

For the past 7 years we have used my wife's pay card to pay our bill automatically.  Our card number was stolen and had to replace it and this was due to Hughes Net actually being hacked. We found that out from the people who stole the number when they were arrested in Georgia.  Since we got the new card, it is not accepted as payment for autopay now for some reason. It's the same exact card, same bank, through the same employer only thing that changed is the card number. We don't understand and get no cooperation from the customer service reps when we call. ALSO, still having the same connectivity issues we had and posted on here before. Hughes Net did come in and replace the modem with a new one. Still not doing any good. Still drop the net, still have slow loading and having to do a hard reset at least 3 times a week to even access the net. Don't know what else can be done, but it's still frustrating on all points.

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