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Daily totals from usage graph do not match service plan data graph

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Moderator
Moderator

Re: Daily totals from usage graph do not match service plan data graph

Good morning folks, 

 

I'm going to close this thread to prevent any other pile ons. This discrepancy between the historical graphs and the donut graph has been escalated internally and is being investigated. No ETA on the fix, so in the meantime please refer to the donut graph, and consider using GlassWire for more detailed data monitoring.

 

If you have unidentified data usage, try these troubleshooting steps first and start your own thread: https://hninfo.us/datats

 

Thanks,

Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.