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Early termination fee

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JessWilkey21
Freshman

Early termination fee

Hughes Net has the most ridiculous customer service I’ve ever encountered! They will LIE to you in a heartbeat and never live up to what they tell you! Very disappointed in there service! I was charged an early termination fee after being told that if the problem was not resolved in a month. The problem was not resolved, but I gave them another month! Finally, called to cancel and they still charged an early termination fee and apparently can’t find anywhere in their notes about being able to cancel without being charged the early termination fee! It’s not my fault the service is terrible! After all the calls I have made, making complaints there is no way I should have been charged 220.00. Not to mention this was my second contract with them.
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