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Ricky
Tutor

HughesNet Voice Activation

I have received my HughesNet voice box and have activated it for several weeks now. However I keep getting these notices saying I have not activated it and I will be charges for the box. Can someone look into this and get it straightened out. Below is part of the last message I received.

 

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2 ACCEPTED SOLUTIONS

Hi Ricky,

 

Thanks for posting. I pulled up your account and I can also confirm that your VOIP service is active in our system, yet those e-mail have gone out. Let me check with our VOIP folks to see what's going on with that; I don't see why those e-mails should be sending.

 

BTW, the community ranks are not just based on length of membership, which is why newer members may outrank those who have joined earlier.

 

Your patience and understanding are much appreciated.

 

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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Hi Ricky,

 

I was given assurance that you won't be charged for not activating your ATA, especially since I see that the ATA is active. If anything odd happens, just let me know.

 

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Slow performance? Click me!

View solution in original post

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