I want to cancel my service

[LakinL2]

HughesNet is like "the Hotel California" without the lovely place. You can cancel but never be able to leave (unless you want to spend a huge sum of money (my termination fee was supposedly $572). No explanation as to what it was made up of (I thought $400 was max) or a copy of the contract or calls. I could call them another 20 times and get the same runaround, I'm sure. I've had HughesNet twice (should have learned the first time), and I have yet to have a good experience ... with anything.  Good luck! 

[GabeU]

@LakinL2 

The ETF for residential internet subscribers starts at $400 for the first 90 days after activation, then lessens by $15 per month thereafter.  For HughesNet Voice, it's $10 times the number of months left of the 24 month commitment.  

https://legal.hughesnet.com/SubAgree-03-16-17.cfm

Business subscribers have a different ETF structure.  

[LakinL2]

What is the business exaggerated fee schedule? Even $400 is not reasonable. Who else in the industry can charge that or actually receives that kind of money for someone canceling? If I had had anything better than dial-up speed, I'd still be with HughesNet. It wasn't worth the time, hasstle, phone calls and so forth. 

[maratsade]

Have you already cancelled your account?

LakinL2 wrote:

 I'd still be with HughesNet. It wasn't worth the time, hasstle, phone calls and so forth. 

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[GabeU]

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@LakinL2 wrote:

What is the business exaggerated fee schedule? Even $400 is not reasonable. Who else in the industry can charge that or actually receives that kind of money for someone canceling? If I had had anything better than dial-up speed, I'd still be with HughesNet. It wasn't worth the time, hasstle, phone calls and so forth. 

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Posting such info only for the purpose of ridicule is pointless.  

[maratsade]

" Who else in the industry can charge that or actually receives that kind of money for someone canceling? "

Verizon, Mediacom, Frontier......