I have had problems over the past year with trying to pay my bill by debit card. I finally found where I could go to the old Customer Care and pay without logging in. Today, the pay without logging in option sent me to a log in page, which refused to accept my ID and password, although I had no problem logging in to Hughesnet, otherwise. Talking to an online "person" didn't help a few months ago because she kept insisting that I probably didn't have enough money on my card, even AFTER I told her that I had plenty of money on my card. I have hearing loss, and I do NOT like having to call my payment info in due to my hearing difficulties. What will it take for Hughesnet to fix it so that people like me can pay online with their DEBIT cards! BTW, I do not have a credit card, and don't want one! I'm really frustrated over this!