Hi, We have been on a 10GB plan for YEARS and that plan has suited us fine. Granted, the pricing has always been a little high but we have made it work. This past year with the help of the Hughesnet Reps here in the community, while difficult, our billing was manageable thanks to a monthly discounted rate. We have been receiving a discount on our monthly bill to help make it a little more affordable but this is the last month for this discount. Our billing will go back up to the normal $66.95 per month for the 10Gb plan come the next billing cycle. With some crunching of our budget, I made it work so that come next month we can continue our service without any interuption....that was until yesterday.....
I received the monthly billing statement yesterday (loving the new statements as they include the actual charges being billed to my credit card now) BUT..... at the bottom of the email, in orange, was the following message
" On 02/09/2022, your HughesNet plan will transition to the new 15 GB plan. This new plan includes 50% more data each month than your current plan. At the same time your monthly price will increase by $5."
While more data is always a blessing, I never requested this new plan, especially at a $5 increase to my bill.
$5 may not sound like alot but I've already squeezed every single cent from our budget already and we don't qualify for any assistance. We ended up cancelling our DirectTv (3 months back) to eliminate some of our monthly obligation and now use some of the free apps on our tv...(they don't work very well..but a little something is better than nothing).
Can you please hold off on this plan transition and cost increase until I can figure up what else to do. We just simply can't afford it....
