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Ricky21613
Sophomore

Plan change

I want to change my plan. I went in to do that online. I check the box to not extend my contract. Screenshot below. Then when I go to checkout I get a prompt that if I proceed I will enter a contract. I got out of the quick so I did not capture a screenshot.

 

So which one is correct? I want to change to the 10 GB plan without extending my contract.

 

HN.jpg

1 ACCEPTED SOLUTION

Good morning Ricky,

 

The issue with the service plan site should be fixed now. Can you please confirm when you have a chance?

 

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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