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Quality of HughesNet on line services

New Member

Quality of HughesNet on line services

When entering the title of my message I was shown that there are over 4,000 others who share my feelings about HughesNet. I have experienced the slow, the loss of service and most of the other issues they cite. However I did not read all 4000. So I will not repeat old news.

My comments surround the online functions. The invoice function needs work. When I View my invoice it shows 31 pages, most of which are blank.

When I do print out the pages that I need, there are lines that display and print over top of each other. 

I sincerely hope with your new online appearance you will address some of these issues.
1 REPLY 1
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Moderator

Re: Quality of HughesNet on line services

Good morning darinehart,

Welcome to our community! We're sorry about the extra pages printing out with your invoice - I believe someone is actually working on fixing that on our end currently. In regards to your online experience, can you give a little detail or examples of the types of concerns you are having? How often do you lose service and how often is it slow? Looking forward to assisting you.

Thanks
Amanda