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Sales Gal was dishonest

Associate Professor

Re: Sales Gal was dishonest

Sometimes it takes several days. They will update you when they have information. If they haven't updated you yet, it means they don't have information for you at this time and are still working on it. 

 

*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.

 

Disgusted wrote:
So I was checking on the status of my case. Do you know how much longer??.

Thank You

 

Senior Instructor

Re: Sales Gal was dishonest


@maratsade wrote:

Sometimes it takes several days. They will update you when they have information. If they haven't updated you yet, it means they don't have information for you at this time and are still working on it.


Especially today... Could be the HQ in Gaithersburg is a ghost town on account of the weather.


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.
Associate Professor

Re: Sales Gal was dishonest

That's a great point, Mark.  Looks like it may be a snow day for HQ.

Sophomore

Re: Sales Gal was dishonest

 
Distinguished Professor II

Re: Sales Gal was dishonest


@Disgusted wrote:

But that's cool. I will wait for Amanda's response because when you keep replying to questions that are tagged for Amanda I have to weed thru these. But you thoughts were appreciated. 😎

The message tags are for categorizing and search purposes.  If your question is for a specific person, a name and comma, like with the opening of a personal letter, will do the trick.  

 


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
Sophomore

Re: Sales Gal was dishonest

 
Associate Professor

Re: Sales Gal was dishonest

@GabeU, there's also the fact that this is a customer-to-customer site, so this is what we do, we answer questions, and the mods, including Amanda, typically let us answer other customer's questions and don't intervene unless it's something we cannot answer.   

 


The message tags are for categorizing and search purposes.  If your question is for a specific person, a name and comma, like with the opening of a personal letter, will do the trick.  

 



 

Sophomore

Re: Sales Gal was dishonest

 
Associate Professor

Re: Sales Gal was dishonest

Bless your heart. I was communicating with Gabe there, not you.  You sit tight and wait for Amanda now. 

 

wrote:
Such is life.. But I still choose to communicate with Amanda.
Sophomore

Re: Sales Gal was dishonest