Usage depleted overnight. All updates set during free time.

[Ron4]

Charles,

Did you have her check her power word?

The theory of hunting for a signal may have some merit.

Ron

back to the garden.

[CharlesMcCool]

Good point Ron I actually thought that the Mod had run remote diag. but it does not appear that they did. Lea if you open your browser and type in 192.168.0.1 and hit enter and on that page at the top click on system status and post your signal and normalized power word please.

[Liz]

Hi Lea,

I just wanted to add that our remote diagnostics show the HughesNet equipment looks fine from our end. We're glad to see you working with Charles to try to figure out what is using your data. We'll check your usage data as well to see if there's anything insightful to share. In the meantime, as you troubleshoot, we'll add token data allowance to your account. Please keep us posted.

Thanks,
Liz

[Liz]

Lea,

We have issued tokens at no charge to you, you may have received an e-mail regarding this update.

-Liz

[CharlesMcCool]

Thanks Liz

[Liz]

No, thank YOU, Charles.

-Liz

[Lea]

Signal strength bounces between 173 and 178.  Normalized Power Word is 36.
I just used 6% looking at new pictures on facebook.  No videos.  I don't even know whats normal anymore.  Thanks Liz, I did just get an email from Hughesnet saying thank you for your order.  Was wondering what it was about.

[BirdDog]

Probably means she gave you some free tokens to make up for the data loss.

EDIT: Yea, several posts above she said she was issuing some tokens.  

[CharlesMcCool]

Hi Lea, like Liz mentioned your signal and power word look really good so that rules that out, so we are back to the individual computers causing it What browser are you using? 

[BirdDog]

Charles, I think your first post was the right track to figure out what is causing it. Should eliminate the router entirely while trying to figure it out. My 2 cents.