Solved: billing - Page 2 - Hughesnet Community

mjv215 · ‎03-12-2020

I was told I would be getting a $50 discount and I received a $25 discount and I dont' understand why. and I am getting the runaround about who can listen to the phone call that was taped because we all know that the conversations are all taped . I asked to speak to someone who could listen to it and they told me to come on here and write it on here please help someone

Damian · ‎03-13-2020

@mjv215,

Thank you for contacting us. I am sorry to hear you are going through this. I believe you are referring to the sales call where this was promised. Currently, this is the only call I will be able to investigate. Please allow up to a full business week for this to be investigated. Once I have the results, I will private message you with an update and further information. I appreciate your patience in advance.

-Damian

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