customer dissatisfied

[billgriggs1]

We feel your pain, Most of us live with Hughes Dissapointment

[mxracer360]

This unreal... how can they operate like this, I know other people that have it and it works fine....

[maratsade]

Probably many reasons, some on their side, some on your side.  Why not wait until a rep begins working with you?

mxracer360 wrote:

This unreal... how can they operate like this, I know other people that have it and it works fine....

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[maratsade]

You're not forced to live with this ISP; you do have the option to cancel.  Are you still under contract? You were in 2/18, you may be off contract now. Maybe a different ISP would better suit your needs. 

You also have the option to work with the people on this community to maximise your experience.  Why not do that?

billgriggs1 wrote:

We feel your pain, Most of us live with Hughes Dissapointment

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[mxracer360]

Well I have been trying for 2 weeks to cancel, it never gets through when I select cancel.

I have had the service for 3 weeks now and haven't been able to use it....

I have tried at all diff. times of the day to see if it works better.... and not one bit...

Took 10 minutes to run the test

[mxracer360]

My side...just spent an hour on the phone, they do not guarantee any speeds... a .4 mbs speed is acceptable to them

they want to charge me 400.00 dollars for an unuable service!

[GabeU]

@mxracer360 

Please stop posting your issue and pictures on this thread.  If you need help, please start your own topic.  If it doesn't work, please wait and try again.

[roanoke52]

Same here @!! 5 days my contract is up. If I don't get thru will i have to sign up 2 more years I want out now call

[Reggie]

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@roanoke52 wrote:
Same here @!! 5 days my contract is up. If I don't get thru will i have to sign up 2 more years I want out now call

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If you don't upgrade, you should be able to cancel at any time. I have been contract free for about 5 yrs.

[maratsade]

You can cancel any time without ETF, Roanoke. Given you're so disgruntled, you might want to consider getting out ASAP.

roanoke52 wrote:
Same here @!! 5 days my contract is up. If I don't get thru will i have to sign up 2 more years I want out now call

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