I just wrote a whole letter and it disappeard I was complaining about how they said I had to buy the equipment, then found out later , like 3 or 4 days that I could have rented it. They then said I could. that my credit was good. I was only charged $15 something the first month. the next month it was $49. something when I called I was told my credit wasn't good, after areguing with him He gave me $20 credit each month for a year. I told him I didn't want that I wanted the $15 I was promised. Then I talked to another person and after arguing she said the same thing my credit was bad. I have an excellent credit rating of 820. She gave me the supervisor and she was very rude. I have not been able to hardly understand any of them. When I took the service, they ask how I would use it. I said e mail, text and phone calls and occassional look something up. No streaming or downloading. They said what I have will be fine. The 2nd month I only had 10% with 6 days to go. They lied about that. Everytime I ask a question they just said what I wanted to hear in most cases. The guy that installed the dish put it in the farthest room from the rest of the house because it was easy for him. I ask him to put it in the bedroom which is in the middle of the house and he said no. I want to get out of this contract. I talked to another person and they said yes, they sucker you in and lie and then you are stuckl. the lady that I talked to tonight told me to try this. At least I could understand her. Your company is nothing but a bunch of liars that no one can understand. They talk so fast you can't understand any of it. The lady told you to give you the serial # of the radio as she called it because I will have to move everything to get to the router for the number on the back It is: 601711623665 Hope to hear from you and get this settled to my satisfaction.
