No he hasnt called me yet. I have never done business with a company like this before.
I'm sorry to hear this, that's very unusual and not what we expect from our representatives. I'll let our folks know and have a resolution for you tomorrow. I appreciate your patience throughout this.
Hi nmt530,
Please check your private messages (PM) in the top right corner of the community page as I've sent you a PM to further address your concerns.