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About MarkJFine
since
10-29-2012
yesterday
MarkJFine
Senior Instructor
1985
Posts
1213
Kudos
42
Solutions
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03-13-2019
09:55 AM
Unsure which game on Switch you're referring to, but satellite internet has a lag of over half a second which will cause many real-time games to run slow. It has nothing to do with available speed. It's caused because of the distance the satellite signal has to travel, much like when you see a time lag for live, remote newscasters on TV.
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03-12-2019
01:01 PM
Not saying this was discussed in your call, but it seems as if the charges are: 59.99 for just the plan 15.00 equipment rental fee 5.00 taxes/state satellite fees
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03-12-2019
12:51 PM
True, but I've had the same extrernal cable run since I had a 7000 modem. Only difference is now they're using one cable instead of two.
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03-12-2019
11:54 AM
I still think it's CenturyLink. Edit: Anyway, I would tend to think a cable failure such as this, would not be as intermittent unless it was flapping around in the wind.
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03-10-2019
11:04 AM
1 Kudo
...unless they'd rather pay for an impromptu, rather expensive, user-requested tech visit.
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03-08-2019
01:18 PM
Is really good news. Seems 68 always gets the test cases. Helps when you share the same beam as the engineers in Gaithersburg. 😀
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03-08-2019
09:19 AM
1 Kudo
Curious what gateway you're on. @maratsadeand I are both on SDO068. Perhaps a fix was applied to just that gateway and hadn't gotten to your's? Edit: Alternatively, perhaps this was congestion-related issue all along and we just lucked out.
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03-08-2019
08:01 AM
1 Kudo
No problems either last night or this morning. Looks like someone Spock'd the warp engines.
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03-07-2019
09:33 AM
1 Kudo
Unsure of the timing of things. Tuesday evening was awful - Excel locking up, constantly trying to sign in to OneDrive and timing out. In comparison, yesterday (Wednesday evening) seemed fine.
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03-06-2019
02:54 PM
1 Kudo
This might sound counter-intuitive, but the graph will show what was left at the end of the day, not what it starts with. Therefore, looking at March, it looks like 10-6.3GB (or 3.7GB) was used in the first day. Judging from the slope of the curve, that usage seems consistent and would definitely run out by the third day. I would seriously look for what might be draining that fast, which is typically something like movies or TV shows that are recording on-demand rather than live. Doing a lot of 'cloud' operations such as Google Docs (et. al.) will also use a lot of data, and might contribute to that.
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03-04-2019
09:24 AM
1 Kudo
The tests don't solve it absolutely, but as I mentioned above, they do provide hints as to what the problem could be - aside from the obvious evening congestion issues (which I still maintain are from a majority people trying to stream TV at the same time). It's process of elimination.
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03-03-2019
07:32 PM
Ah. Looks like you've not be moved over to ATT yet for billing. I ended up ordering a couple of RC66RXs off Amazon, per @gaines_wright's tip for about $12.
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03-03-2019
04:13 PM
1 Kudo
@gaines_wright wrote: If it's a problem at the gateway or upstream, wouldn't all the users of that gateway be effected? Can they switch you to another gateway? Do they have enough overlapping beams that they could even switch you to another beam? Depends on the path. 'Upstream' could be any hop along the way, not just the gateway provider. However, it is usually the gateway provider that determines the path because it picks the next hop in the chain. Each gateway is assigned between 5-8 spot beams which are geo-fixed. If you're in the overlap of two spots they might be able to switch you to the overlapping one, which might get you a different gateway. It's also possible in some cases where they can get you on J1, which would also be a different spot/gateway. The latter would obviously also require realigning the dish.
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03-03-2019
12:14 PM
1 Kudo
It's not just the number that matters, it's the consistency. For example, If it starts out gang busters, but falls off and stays there for the duration, it may mean an MTU problem at the gateway. If it starts off then dies and starts up it might mean a problem upstream. It can also mean different things when seen during peak and non-peak times during the day. These cases are really where the graph in TestMy is extremely helpful over other sources.
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03-03-2019
12:08 PM
Yes! It would! Would be great having a pause, 2, and enter button that works. Cheers.
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03-03-2019
06:36 AM
You must be going to a real old site. It's no longer there for me. I get redirected to an ATT site and you have to call. You sure you're not looking at something cached?
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03-02-2019
08:07 PM
There are a few things you can try, such as changing the Video Saver setting. Turning it on attempts to limit you to lower resolutions on some services in order to keep data consumption low. Just know that turning it off if attempting to watch an HD stream will eat a lot more data, and may buffer a lot more often and for longer periods. Also know that a lot of this has to do with latency and not download speed because of the real time handshaking required.
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03-02-2019
05:01 PM
1 Kudo
Rather than repeat what is an excellent thread, recommend you read the following: https://community.hughesnet.com/t5/General-Discussion/internet-and-direct-tv/td-p/110472/jump-to/first-unread-message In short, as many here have already found out, using satellite internet as a drop-in replacement for TV is not recommended.
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03-02-2019
01:24 PM
@rbhowell wrote: Thank you. I guess living in the middle of nowhere does have its downfalls. Bummer! I've had DTV for quite a long time. I've not been a fan since ATT took over. Just try ordering a replacement remote for an HR24 now - you can't. Plus, they cancelled beIN sports (that really torqued me) even though they still use their logo on their plan site. So... sympathies.
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03-02-2019
12:35 PM
Just a suggestion, if you're looking to do your TV viewing over the internet, you do not really want to do it with any satellite internet service: 1. I'm not sure there's a plan large enough for full time television viewing. As an example, an hour of HD is roughly 2-3GB if you just downloaded it. Streaming it may take a lot more because of the constant handshaking required. The amount is significantly less at 320p, but still. 2. The demand that streaming video at resolutions much above 320p puts on satellite internet due to just the inherent latency is enough to cause a lot of buffering on your end. It also loads the servers down so everyone else that uses that gateway is affected. Bottom line: Satellite internet is not a drop-in replacement for TV viewing in the same way that terrestrial-based internet is.
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03-01-2019
10:39 AM
Sorry you've had these problems. I would say that it's more likely the beam you're on is 'overused' rather than 'oversold'. It may be possible that the beam has more than the typical amount of people with smart homes / IoT devices that are loading it down on a constant basis.
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02-28-2019
03:01 PM
Following this with the interest of eventually getting a generator. Also because aside from Y and Δ circuits (and Pw=IE), the majority of my power engineering knowledge (from... 1978-ish) is in a book somewhere in my attic.
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02-28-2019
10:19 AM
1 Kudo
@Liz There has been a general steady degredation of all Microsoft-reated links for a while now. As an example, I updated Skype this morning during the bonus period, and it was constantly stalling out.
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02-27-2019
08:22 PM
1 Kudo
Not to be pedantic, but a Byte is actually counted as larger than 8bits. It's usually 10 or 11 depending upon additional parity/error correction bits and a possible stop bit.
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02-26-2019
08:38 PM
whoops... There was something like that in DC yesterday, except the xformer went through a couple of people's cars.
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02-26-2019
01:54 PM
1 Kudo
There's a video of this happening in my Weather.com app. I'd repost it if there were a share button.
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02-25-2019
08:20 PM
1 Kudo
@Froemke Please stop spamming the forums with off-topic rants. If you want help with a technical problem, please describe the problem in a concise post in the Tech Support area. Also, this is a family-accessible message area, so please control your **bleep**ing.
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02-25-2019
08:14 PM
1 Kudo
If you depressed the red reset button in the back for too long, the modem will need to be re-registered with the satellite network by an admin or tech help - something you really can't do from home.
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02-24-2019
01:37 PM
2 Kudos
@BirdDog wrote: I'm declaring a National Emergency! Coffee... everywhere.
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02-24-2019
12:00 PM
1 Kudo
@BirdDog wrote: All I got to say is good luck if the problem is with CenturyLink. I doubt even HughesNet has much clout with them, as evidenced by how long this has been going on. Might actually have better luck getting MS to jump in. But again, good luck! Agreed. The best HN can do is poke them in the eye and hope they react. The choices for capable backbone providers to each gateway is getting narrower and narrower as CL gobbles them all up. So recontracting with another upstream provider isn't really an option for them.
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