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About MarkJFine
since
10-29-2012
3 hours ago
MarkJFine
Associate Professor
2686
Posts
1731
Kudos
56
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04-26-2020
07:48 AM
1 Kudo
Note that it's not actually Dish either, but an 'authorized retailer' (basically a reseller). There's your clue.
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04-25-2020
02:03 PM
The 600ms delay is because the satellite radio signal is going 90-95,000 miles to report each hop to you. To understand this and what your minimum delay per pinged packet is please look at the calculator on my site.
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04-24-2020
04:06 PM
1 Kudo
1. Quit the Usage Meter if any of it is running. 2. Go to Users/<your name>/Library/Application Support/ in Finder 3. Delete just the folder named "HughesNet Usage Meter" and empty the trash. 4. Restart the Usage Meter.
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04-22-2020
09:49 AM
Well, there may be ways to work it where the pauses aren't as bad. I'm unfamiliar with Starz' settings, but you can see if dropping the resolution to SD or low res will help. That not only drops amount of data required, but lessens the frequency of the packet handshakes, which is more appropriate for high latency paths.
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04-22-2020
09:38 AM
Booster isn't the issue. The problem is how Starz servers operate, the resolution you're trying to stream at, and the overall latency involved in satellite internet.
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04-22-2020
08:56 AM
Kill it, reboot your modem, then restart the download. For some reason sometimes it doesn't get going until the second try.
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04-22-2020
08:54 AM
The problems with CenturyLink have been going on for well over a year, possibly two. I picked SDO because they are one of the ones served by them. They won't admit there's a problem, and won't even talk to me unless I have a customer number, which clearly I don't. It's that bad. You may remember they were the ones who brought down the internet on the west coast for a few days over one summer because of a simple card failure. It even made network news.
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04-22-2020
08:49 AM
@genejohn2147 wrote: Now I understand, The HughesNet advertisement that states "Blazing-Fast Internet Speeds from 25 Mbps-1 Gbps! There's never been an HughesNet-authorized advert stating 1GBps. Are you sure it wasn't an unscrupulous reseller?
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04-21-2020
07:26 PM
1 Kudo
Like you, I was once very technical, but found myself in upper management, now finally doing technical things again in early retirement. My point in all that is I understand your skepticism. However, I could bore you with the proof I have of the problems upstream with CenturyLink. Common things that I've seen on HughesNet that were replicated on servers I have outside of HughesNet, but also behind CenturyLink. Stupid things like simple misrouted paths. Things like 1 minute gaps in service that send latency through the roof. Things like twitter bots and automated backups that end up timing out on authorization at their destinations (some of which are only two hops away... I actually had to move the twitter bot to a server on 1&1 in Germany for it to finally work). I'm usually skeptical of most things. I'm not a skeptic on this.
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04-21-2020
06:58 PM
1 Kudo
@dk3 wrote: A transparent organization would post a blog identifying the kinds of problems that significant numbers of customers are experiencing, what measures they have taken so that users can know whether problems have been addressed, and what they are doing to deal with current problems. Someone looking for a job?
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04-21-2020
05:43 PM
2 Kudos
@Michael57 wrote: That last part doesn't pass the sniff test. Ok. Maybe this will further explain it. Each user is assigned a spot beam on the satellite that covers their specific geographic location. Several beams (up to 8 or 9) are then routed to one of 19 different ground stations spread across the West Coast. Each of those legs have different load demands. Each are also serviced by potentially different internet providers (however most - Level3, Qwest, etc. - have been merged under CenturyLink's various acquisitions), and therefore different nationwide backbones. So, someone using the ground station in San Diego,CA may or may not have a more efficient route than someone using the Billings, MT ground station due to overall distance (and hence latency and how that's handled), weather, and most importantly the competency of the internet provider. Tried to excise my negative CenturyLink bias, but that's not happening. But I think you can start to see how complex this really is. It's not as straightforward as terrestrial, where a lot of these parameters are neglegable.
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04-21-2020
04:18 PM
1 Kudo
A packet is a packet. It contains data, routing information, and possibly security and crc checks. The only major difference between packets are their inherent size. The protocol that involves those packets is a different story: What's getting lost in this conversation is the fact that some speed tests use simple protocols similar to file downloads, others use streaming techniques which are vastly more complicated and not suitable for satellite internet. What's also getting lost in this conversation is the incorrect assumption that something like TestMy is being used as an accurate measurement of speed. It's being used as a 'common' measurement of speed in order to remove several other variables such as protocol, routing (to an extent), etc.
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04-21-2020
03:34 PM
3 Kudos
Guys... this is back and forth is starting to get a little out of hand. Let's all stop while we're ahead.
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04-21-2020
10:48 AM
1 Kudo
Using open proxies that you've arbitrarily chosen off the internet is a really really bad idea.
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04-21-2020
10:11 AM
3 Kudos
First, the mx's IP was 184.53.48.217 (your IP doesn't matter, since you're not the email server). It is not discretely listed in the DMARC spec, but may be a part of one of the two includes listed. Second, a simple host lookup of 184.53.48.217 gives me host1845321748.direcway.com, which might be an alias to smtp02.hughes.cmh.synacor.com, but who knows. Finally, it looks like almagourmet.com rejected your email on an SPF Softfail when hughes.net has a DMARC record in their DNS, but: a. no policy is listed (usually set to reject or quarantine if there is an SPF failure); and b. The DMARC spec ends with a "~all", which means to softfail any IP that's not listed. Bottom line: Seems like almagormet's settings are a little severe in that they're not following the policy recommendation, nor are they dealing with a softfail correctly.
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04-20-2020
05:27 PM
Weather Channel seems to be back (that's actually Akamai Edge). The rest seem to be fubar tho.
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04-20-2020
04:57 PM
Routes to anything behind Akamai are broken again on Beam 68. That includes select Microsoft, Github, Weather Channel... etc. Was nice while it lasted.
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Labels:
04-20-2020
11:49 AM
3 Kudos
Define "direct"... If you used an ethernet cable, you got the widest bandwidth transfer possible. If you used wifi, then the issue may be the protocol that router was set for. Best to set all wifi for 5GHz, 802.11ac (or better), and up to 80MHz bandwidth spread over 4 multiplexed wifi channels to get the maximum transfer.
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04-19-2020
04:56 PM
1 Kudo
The only thing they do is occasionally add something to the end of the page header to report potential response quality issues to a bogon IP address. There is no reason for Norton to report it.
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04-18-2020
05:13 PM
1 Kudo
It's not weird if your satellite box is connected to the internet. In that case you may be activating the guide to update information, which would then be slowing your internet down. If you disconnect your satellite box from the internet your problem will go away.
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04-17-2020
05:03 PM
1 Kudo
Latency is latency. You can't get signals to get where they're going before they get there.
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04-17-2020
04:05 PM
2 Kudos
Recommend you change backing up your devices by syncing to a local computer. It's convenient to back up to iCloud, but on satellite it's going to a) use a lot of data, and b) be painfully slow because of the interactions required. Plus, connections to most cloud systems have been clogged during the pandemic, so that's not helping either.
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04-17-2020
10:48 AM
1 Kudo
If it recurs, you might consider plugging it directly into the wall. Power voltages can vary, and if there's a brownout or if power is considerabally unstable, a filtered strip may significantly degrade necessary voltages where it may not have enough power for it (and the dish, since it also powers it) to operate. Even if power is 'dirty', it's still best to connect it directly to the wall. I believe there's enough filtering on the modem itself to handle it.
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04-17-2020
10:22 AM
Just curious: Is the modem using a power strip, surge protector, or uninterruptible power supply? Or, is it plugged directly into the wall socket?
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04-15-2020
03:35 PM
1 Kudo
Have you tried using a lan cable - they make full use of the available bandwidth. Otherwise, setting your 5GHz wifi channel to Wireless Mode 11/a/n/ac and the bandwidth to 20/40/80MHz may help your situation (unless you're not able to use 5GHz wifi, or 802.11ac).
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04-15-2020
03:30 PM
Please don't put your account number out there so miscreants can steal your personal info.
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