Hi natural2195,
Thank you for the update. Let me gather more information to better assess the situation, please provide the requested info:
What URL(s) are you trying to visit?
What are you trying to accomplish? (Are you trying to load a site, are you trying to log in, etc?)
What error message are you getting? (Screenshots would help, here's how to do them: take-a-screenshot.org)
When did you notice having difficulty visiting that URL?
Does disabling Web Acceleration make a difference? (Enter 192.168.0.1 in your browser then follow the steps here to find where to toggle Web Acceleration: http://hninfo.us/WAS)
Does this happen on different computers/devices?
Does this happen even after clearing your browser cache? (How-to here: refreshyourcache.com)
Does power cycling your modem make a difference? (Unplug the HughesNet modem's power cord from the brick for 30 seconds before replugging.)
Does this happen even when directly connected to the HughesNet modem?
Does power cycling your router (if applicable) make a difference?
Does power cycling your computer make a difference?
Your cooperation, patience, and understanding are greatly appreciated so that we can address your concerns.
Thanks,
Liz
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