Hi Amanda, While digging the power cord out from under my computer desk I discovered (while checking) that the coax could be loosened by hand so I thought I might have found a problem. I tightened it with a small wrench and continued with testing, plugged directly into the wall socket, as you described, and performed 4 speed tests. They showed no improvement. I then plugged directly into the modem, bypassing my router and did 4 more speed tests again with no improvement. It is likely that the power issues you saw were connected to the coax not being as tight as it should be but sorry to say, It did nothing to help with my upload speed. As I stated in my OP, I am very pleased with my service in general. Thank you, sincerely, for your efforts. Be seeing you at the community, Don 🙂
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