erinnystrom, I hope someone can help you with your problems. I did see some of your screenshots from the past and from what I can see there is a clear problem of some sort. I'm not a Hughesnet tech, nor very technically proficient with their equipment so I can't help you with any of that. Sorry. What I did want to say was that the site testmy.net absolutely DOES work with Hughesnet and I don't know why the tech said it doesn't. If you haven't already, I would suggest that you create an account at testmy.net and tick it so you remain signed in, or at least sign in every time you go to the site so it logs your speed tests. This way, you can see all of the tests that you have done, and you can also give the URL to the Hughesnet reps so they can see your test results, as well. testmy.net is the only other site that Hughesnet officially supports in addition to their own speed test (personally, I don't like Hughesnet's speed test and don't use it). But, again, it absolutely does work with Hughesnet and it IS accurate. I don't know why he would tell you otherwise. Thousands of other Hughesnet users use testmy.net and use it at the request of the reps to help them to diagnose problems regarding speed. The logs can also help to see the variance between peak and off peak speeds with your system. Also, I don't know about any law that requires your internet speed to be at least 60% of what is advertised. There may be, but I've never heard of such a law. I hope that you get to a point that you receive that and even more. Further, and I may be wrong in this, but I don't think that the Glasswire you have on your computer is also going to measure what's going on with your phone. I think it only measures what's going on with your computer. I'm not saying that your phone is doing anything you don't want it to do, I'm just saying that I don't think Glasswire is going to measure your phone's usage. Perhaps Glasswire measures it through your router, but again, I'm in doubt of that. I certainly hope that you get this straightened out. It would be driving me crazy. All of those red exes in the uplink are definitely not normal. LOL.
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