@Lorrihager Are you sure you haven't run out of data? If so, your speed will be throttled to "typically 1-3Mbps", though it can be lower than that, as well, especially during peak usage hours, which are primarily in the evening. You can see if you are out of data by checking the System Control Center, checking your HughesNet Usage Meter, signing into the HughesNet MyAccount site and clicking on the Usage tab, and by checking with the HughesNet Mobile app. Streaming is a very data intensive activity and uses a lot of data, especially if the stream is in Hi Def. Many things can affect streaming ability, such as being out of data and then subject to the Fair Access Policy, the speeds being lower because of a lot of people being online (peak usage period slowdown), a weak WiFi signal, and trying to stream in HD while the Video Data Saver is still on. If you're trying to stream in HD, or the streaming source is automatically in HD, you should either lower the definition of the stream to standard or low def, or you'll need to turn off, or snooze, the Video Data Saver in order for the stream to not buffer if you're streaming in HD. Again, though, the previously mentioned things can affect streaming, as well. Again, please keep in mind that streaming is a very data intensive activity. Going by Netflix's data requirements, streaming in HD uses around 3GB per hour, SD around 700MB per hour, and LD around 300MB per hour. If you need further help with your streaming issue, please start a new topic in Tech Support, which you can do here.
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