About C0RR0SIVE

/pokes @Amanda and @Liz/ ... View more

@Dalecway   Usually when you cancel service, unless you request an "Immediate Cancelation" then your service will continue until the next billing period for your account.  Once that day has hit, Hughesnet will send out a box, that contains instructions, as well as a prepaid shipping label so you can return your Hughesnet Modem, Power Brick, and Satellite Radio located on the arm of the dish. ... View more

You wont be able to get 50GB Anytime and 10GB Bonus time as there are no plans that support that.  If you need 50GB of daytime data, you must upgrade to the highest tier plan which is 50/50. Are you positive the sales rep said you would get 50GB daytime and 10GB nighttime?  If so, then let us know, @Liz or @Amanda would be more than happy to get a sales call review and if applicable, coach the agent in question. ... View more

Is your dish on the roof or ground?  Do you have any family that could remove the radio from the dish? Come tomorrow, I am sure @Liz will look into attempting to take care of this due to your age.  I know I wouldn't let my mother try this on her own. ... View more

@Houseburneddown   You will not be responsible for such damages in most cases (if you was a home owner, then home owners insurance will most likely have to cover the cost of the equipment).  I am sure @Amanda or @Liz will gladly take care of things for you.  Hughesnet will always try to work with the customer in such situations so that they don't have to worry about bills and the such during such life-altering events. ... View more

/shrugs/ Back to the topic, wont happen, not for some time.  It would be stupid to increase data allowances when the satellite can't keep up with demand as is. ... View more

Anik-F2 (that "fourth" satellite) only provides 1.5Mbps, it's not used by Viasat anymore for anything unless you happen to be in remote parts of Canada, much like how Hughesnet isn't signing customers up for the three satellites that I listed as "one".  If we want to go with your method, then Hughesnet has 6+. Business 150 is $270/m with out promos. ... View more

Nope, because Hughesnet is a MAJOR sponsor and player with OneWeb which is one of the companies that could put Viasat and Hughes under as consumer grade companies. I am willing to wager that Hughesnet could end up as a VAR for OneWeb offering low latency connectivity.   Also, Hughesnet doesn't provide just internet connectivity, they develop technologies for other agencies, and for the government.  So, I am not worried about them really going under. Also, here's some data on Jupiter-3, http://space.skyrocket.de/doc_sdat/jupiter-3.htm One last thing to note, Hughesnet was playing it safe... Viasat was already working on VSAT-3, where as Hughesnet litterally just created the order for J-3.  There was most likely concern that the market may have been at maximum profit potential, which J2 proved otherwise, hence the reason they ordered J3. Viasat is taking a huge gamble on ordering so many satellites at one time, especially with OneWeb coming online in 2019. To be fairly honest... If OneWeb offers ~50GB/m at $75 or less, I would go to them, just for the lower latency, and keep Hughesnet for my large heavy downloads. ... View more

Viasat has the following... Wildblue-1 Viasat-1 Viasat-2 (soon) Viasat-3 (2019 if they are **bleep** lucky and it doesn't sit delayed for over a year) Hughesnet has the following... A few leases on random satellites for HN7000, they used AMC-9, Satmex5, Horizons1, not sure if those are all still in use. (yes, those still exist) Spaceway3 Jupiter-1 (Echostar-17) Jupiter-2 (Echostar-19) Jupiter-3 (Echostar-24/21?, 2021 if they are lucky and it doesn't get delayed) Also, Viasat-2 is NOT in use yet, it's still in testing, that's not why they can offer higher speeds currently, what they have done is hard-throttled video to a certain speed/resolution depending on your service plan, thus freeing up much needed bandwidth to allow for potentially higher caps. Also, no one is stopping you from canceling your consumer account and signing up for the $500, 250GB Business package, it's rather nice aside from the cost.  Don't recomend customers doing that though, as the business plans are much more costly per GB, plus the moment you are an SME customer, you lose the ability to get support via the Community.  I would say that less than 1/10th of the SME customers are sitting on the top tier plan, as most use the satellite link as a pure backup link in the event someone cuts the fiber at a place.  I would wager most SME customers are sitting on the Business 75, or Business 150 plan. ... View more

I am just going to settle this once and for all... Jupiter 1/2 are very similar to Viasat-1/2 in terms of capacity. Hughesnet has more than twice as many subscribers. Hughesnet can't offer more data on a system that has to support over twice as many consumers. Sorry, but while we technically have Unlimited* Data, we won't be getting 150GB or more priority data, unless of course, Hughesnet somehow obtains more bandwidth than what's possible with todays technology.  Seriously, even beams that aren't at full capacity are even having issues keep up with the demand with everyone being off work and wanting to stream content.  I am seeing ~1Mbps right now. *All plans have No Hard Data Limits. If you exceed the amount of data in your plan, Hughesnet won't cut you off or charge you more. Stay connected at reduced speeds, typically 1-3 Mbps. ... View more

Yes, you will want to disable all the Wifi Networks present on your HT2000w if you plan on using another router for your Wifi. ... View more

Congratulations for posting in a 3+ year old topic... ... View more

You would have to basically specifically mention that VPN usage is needed, it's also mentioned in all the fine print that VPN's dont really work with Hughesnet. ... View more

Considering Hughesnet isn't a public utility...  Good luck? ... View more

Please perform the following test outlined in the graphic below, this is known as an isolation test and will help determine whether the issue is with Hughesnet or your local network. 1: Take a screen capture of the Status Meter 2: Disconnect the LAN cable from the modem.  If on the HT2000w, please disable wifi as well. 3: Note the date and time of the disconnect, it is best when doing step two, to also capture the time displayed on your screen. 4: Leave the LAN cable disconnected from the modem for several hours, Hughesnet recommends doing this overnight, or during the day while at work. 5: Reconnect the LAN cable to the modem. 6&7: Take a screen capture of the Status Meter with the clock displayed on your computer. 8: Post your screenshots to the community. Please be aware, if you downloaded any large files just prior to this test, or if the disconnect was for an extensive time period, some usage may appear to have occured, but should be rather negligible.  ... View more