@ddew wrote: The reason I am asking HughesNet to raise caps is because I am a new customer and I feel that I experienced a "bait and switch" sales pitch when I signed up. I was told that the middle plan would be sufficient for me, a single person who does not engage in gaming and uses very limited streaming. Within the first month, I exceeded my data plan! I inquired and was told that my bill (cost) would need to increase by 50% in order to jump to the next plan (which by the way is described as a "family" plan). "Limited streaming" is a subjective statement. The reps can only make an educated guess on what may work for you. I stream on a limited basis and perform regular internet based activities, like browsing, shopping, paying bills, email, social media, Youtube, etc. while keeping three Windows 10 Pro systems and a smart phone up to date and I rarely exceed my 20GB Gen5 monthly high speed data cap. On the few occasions that I did exceed that 20GB cap over the three years I've had this plan I knew I would and chose to, though I didn't have to. Setting your connected devices up to use as little data as possible and prioritizing your online activities is crucial with a service that has a monthly cap.
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