I've had hughesnet for a couple of months now and have been so dissatisfied since we got locked into the contract. Initially I had one plan where the data was being used up very quickly so I upgraded to the higher one with 50 gb and 50 bonus. The issue isn't so much that were using the data so quickly, but that it's being used at hours where we are all asleep and it's using about 20gb at a time. When I call, I'm told I have to figure out why that's happening. I get zero help from these people that are supposed to be giving me answers. There are five devices in my house. Three phones and two computers. Our three phones are never updated using our wifi, so the large amount of data that can be used to do the upgrades are not from that. We changed the settings on the computers so that there aren't automatic updates. And we are not using the Internet so fiercely that it would be using up so much so quickly and we're definitely not doing anything with it at 4 am. I want to leave this company so badly but know I can't afford that ridiculous fee to break my contract. I'm paying $100 a month to have barely decent internet for maybe two weeks and then bonus data that is so slow that my computers won't even connect to the Internet.
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