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09-10-2020
11:23 AM
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09-10-2020
09:22 AM
1 Kudo
Hello, as a last post I'd like to share what we found. I resetted my entire Network on both my PC and phones. I deleted Crossfire DNS from both the IPV4 and 6. I left both of the settings to be decided by provider. Configuring the router of my primary internet service I chose Crossfire DNS. Configuring Hughes Net router for Googles DNS. The DNS are on the routers, not on my PC settings. This solved the problem. Thanks! I really, really wanted this service to work. I'm glad.
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09-08-2020
11:08 AM
Alright. I rechecked the connections on the roof this weekend, they seemed fine and dry. Even the ground. A technician will come today. Thanks very much, hope I can be a part of this great system.
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09-05-2020
12:31 PM
Don't know if this is normal, but the LNB connection ( the little pointy thing on the dish) is giving off a lot of sparks.
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09-04-2020
06:57 PM
Yes, it does say 0.0.0(fully operational). This is too strange... I don't know what else is wrong. Guess I will wait till the technician comes, and see the problem. I can't upload stuff from my only cellphone. Thanks anyways for trying. If this doesn't pan out I may have to look else where. So sad, I really wanted this backup system.
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09-04-2020
11:53 AM
That is interesting, the Xiaomi is not responding to the network. Yes, I can browse the internet and YouTube on the Samsung. However, the wireless icon says "Internet may not be available. " My other Samsung phone says the same no internet. When I connect the PC i can browse 1 to 2 pages before the connection times out and then I can't access anything. A technician will come on Sept 22, but I'd like to do everything I can to fix this up. When I run the Speed test on that one phone I got 11mbps today, but no upload.
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09-04-2020
09:03 AM
Thanks for answering. I will. I'm using my other internet. I don't have Hughes Net internet since Monday.
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09-02-2020
03:20 PM
Hello, I'm new to this satellite internet thing but from what I have read this system works well for email, web browsing and even some video viewing. First, I have a primary internet service provider (cable) and a secondary backup service (Hughes Net). I'm a professor and I need to give classes, so I got Hughes Net as a backup internet for when my primary fails. My electricity goes out everyday at random intervals and so does the internet. When they installed Hughes Net (June 2020) I noticed that I could see videos, and web pages on my phone, but I can't access them via my PC. Even thought it says I'm connected, there is no internet service. I have called, technicians have come and gone and i still don't have internet access on my PC. List of things I have tried: Connect another PC Use WiFi on my PC Use 4 different LAN Cables, (Cat5E, Cat6, Cat7 and Cat8) Use different LAN ports Flush DNS Clear Histories Clear Caches Use Google Chrome Use Microsoft Edge Use Opera Use Firefox Change DNS servers Change IPV4 and IPV6 addresses/servers No Proxy No VPN No Firewall No Antivirus Rebooting modem Rebooting PC Reinstalling Terminal Reconnecting cables on the modem and the antenna on the roof Manually resetting to factory settings Web Acceleration Off I honestly don't remember what else. I can only access the internet with 1 of my 2 phones. Only 1 device has sporadic access, my other phone and PC don't. When I do have access to internet on my 1 phone i do a speed test and the max I have seen is 6mbps and 0.2mbs of upload. Sometime there is no upload speeds. I can't provide you with a Test my.net record because I can't access it on my PC. I don't have trees, I live in the sunny Caribbean, the technicians say I have one of the best signals, but... I have no internet. I have tried to use this service since June, and since this Monday there is no internet service on my 1 phone. I asked for a new modem... it is the only thing I haven't changed. Any other suggestions? I have tried, really tried to make this service work, and I do want it to work.
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