About MarkG

The congestion is more of a HughesNet problem than it is a customer problem. We pay you for the service with the expectation that we will get what we are paying you for. It's not our problem HughesNet can't meet the demands. It's almost as if they should've built their system to be able to handle the amount of traffic that all those subscriptions are paying for. We shouldn't have to wait to watch HD movies because the bandwith is atrocious. We shouldn't have to mess with Video Saver programs. We shouldn't have to pay for a Voice plan. I should be able to use Ring without sounding like I'm on an analog cell phone going through a tunnel. We pay you every month for service and we expect the speeds you advertise and the data plans you advertise. If you're hardware can't support that, maybe you should invest in better hardware or better or more satellites. ... View more

So you're telling me that to be able to do my Zoom calls for work and to use Ring through my browser to talk with patients, I have to purchase a voice plan on top of the 50 Gigs I pay for monthly as well? That is the very defintion of a bait and switch. If I'm paying out the nose for 50 Gigs, I should be able to use Zoom and should be able to talk to my patients on Ring without having to buy a voice plan. Broadband is coming through next Spring an I'll gladly pay the cancelation charge to dump this horrendous and dishosest service.  ... View more