About Titanbosco

We live in remote Alaska and have Hughesnet internet and phone service. For the past two weeks the internet works fine however the phone service is down. We have dial tone but not able to make or receive a phone call.  We tried a different phone, Hughes sent a new black box (atp?) and yet no luck same symptoms. Hughes customer service say they need to escalate to the “Tech department” and they will call me tomorrow along with our account is noted.   Well after hearing the same message for days and days no phone call, no known notes on the account with each call to service. We even are trying to be sold to offered additional services on these calls. We just want our current services to work!  How can we sort this out!  We tried new equipment, cables, phone, reset buttons, crossed fingers, stood on our heads but now we need true tech support from Hughes!   ... View more