I have been tracking my internet usage for the last few months now trying to find where the excessive usage of my internet has been going. There are a ton of helpful threads about how to do this and they have helped a lot. I found one device that was killing me, an IPad air that was on the system. I still seem too be using a lot more internet than expected though so I am continuing the diagnostics to correct the problem. On to my problem. The last few days I have been unable to see my internet usage on my dashboard. It shows no data available. I go to http://my.hughesnet.com/ sign in and select internet usage. both the upload and download hourly graphs show no data found. I have cleared cookies and cache and nothing seems to help. I have tried this on Chrome and Edge browsers with the same result. I am also on Windows 10 if that makes a difference. Any suggestions would be greatly appreciated. Thank You
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To use my available tokens I had to activate them first. Go to http://my.hughesnet.com/ and sign in. From there go to token management. It will show available tokens and give you an option to "use" tokens you already have or purchase more. This is just from memory. Unfortunately the website won't allow me to sign in to my dashboard again today so I could verify it for you. This seems to happen a couple times a month on the weekends, usually Sundays, Not sure why but I wish they would fix it. Grrr. I hope this helps.
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