Good morning Amanda, yes, I am pulling up all of our devices at this moment and changing settings on everything to eliminate auto play, etc. Anything at all that is going to reduce my data. Referring back to an article that BirdDog posted on eliminating Data Usage. In answer to my question, yes, Direct Tv was hooked up to my wifi since February 2016 when I initiated Hughes net service. Since you are apparently able to see my data usage, perhaps you can see that my data usage runs pretty much status quo, until July 16, July 22, July 23. And July 26. The amount of data downloaded those days was huge! Specifically, July 16, when a total of 14 GB of data was downloaded from 12p to 7p. Then, on July 22, a total of 12GB of Data was downloaded from 12 to 5a (there is some discrepancy between Am and Pm amoung the techs.) and on July 23, there was 5GB of Data Downloaded between 12-3am, and... One more, July 26, 6am-11am 15GB downloaded. That is a total of 46 GB of data downloaded thru my system over 20 accumulative hours...That is excessive. CURRENTLY... Direct TV is NOT hooked up to my wifi. As to the iCloud, yes, I have apple products and yes, they are hooked up to the iCloud at this moment. The iCloud Drive is currently ON. However, none of the devices are auto backing up to the iCloud at this time, because of this data usage issue, I want to be able to control WHEN I am backing up to the iCloud. I have an appointment with Apple on Sunday to discuss an option of somehow setting my back ups to occur during my bonus data time. I have asked over and over again, if part of this issue is related to iCloud, and the only tech who would come through with a straight forward answer, (Martin) said, "ICloud is NOT the issue, it leaves a signature and I can tell it was not the issue". In all honesty, I am willing to bet, iCloud is "part" of a data usage. I do not however, believe it is the Whole issue, because, do you think this amount of data can be downloaded by tablets and phones? (I am speaking in general terms). I have documented everything, I have sent an email requesting a phone call from a tech or service personnel who can speak to me on a professional level, treating me with respect, as I will treat them. I do hope that phone call comes today, as I have cleared the entire day to wait for it. I do appreciate your help Amanda, thank you so much for trying to get some insight. However, I think I would rather take my concerns at this point about my data usage to Hughes net directly and not thru a community board. Because, seriously, at this point, this issue has become way bigger due to the way I was treated yesterday. Again, thank you for your help, I really do appreciate it. Have a wonderful day. Kim
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