My service is so slow!!! When I first inquired about Hughes Net I told the rep what I would be using it for, (wireless connection on a smartphone and smart TV for Netflix). When it was installed it I also asked the tech if it would do everything I need it to. He said that it would!! Unfortunately everything is so slow... With my allowance I can watch Netflix up to 24 hours a month. It's very hard to even get close to that when it will not even load the Netflix home page! If I want to get on Facebook on my phone I have to turn my WiFi off and go outside. It will load the app, but will not load any pictures or video. I called tech support and was not pleased at all. I told the guy my problem, he told me to turn everything off and turn back on.. Like I haven't tried that a million times. That was all the advice I could get from him. I asked about getting a tech out to my place, someone I can for one understand clearly and talk to face to face and was told it would cost me $125. That is ridiculous!!!!!! I need some help getting this issue resolved!!! I do not have a problem paying for service if it works.. As of right now I'm throwing money away. I know there is a fee for early termination, but at this point I really don't care. Unless I can get some help with resolution I will start shopping around!
... View more