Not cool. Received a telephone call from Florida Totalcom telling me I was eligible for a free upgrade to Gen 4. I had the caller ensure a couple of times there was NO cost to me. (I wondered why I wasn't already getting Gen 4 like all the other customers so I figured I was due - just hadn't had time to call Hughes myself.) After scheduling the appointment with Florida Totalcom, I received an email from Hughes informing me there was not only an installation charge of $158.00 but my monthly bill would also increase. Such a SCAM!!!
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