I think I'll post this here. I'm still having packet loss across the board. I sent a support ticket to Arena Net, as I was experiencing issues in Guild Wars 2 again, and they told me to run a program called WinMTR to monitor my network connections. This was the result after 30 minutes: The % is the amount of dropped packets, sent and received are the number of packets, and the last four are pings in ms. This was their email below: GM MagicalPotato (Guild Wars 2 Support) Apr 18, 16:00 Hello, Thank you very much for the information as this does appear to show the issue you are having. According to this report, your connection is suffering from packet loss. If you are not familiar with this term, it simply means the loss of data while in transit from point A (your computer) to point B (our servers). What this means is that either not enough information was received by our servers, the information that was received was corrupted, or it wasn't sent at all. So how does this affect you? In-game: The game is trying to adjust your position to your last known location or attempting to re-send that data over and over, but too much is being lost in transmission. Now, because Guild Wars 2 is a client/server setup, the server is always considered right (this is a security measure to prevent cheating/hacking). Thus, the game is forced to adjust your location to where the server last thought you were. This causes your character or NPC's to "snap back" or "rubberband" between the two sets of information (one set from your client, another from the server). Since they are fighting (in a manner of speaking) over who is right, your character or NPCs will appear to teleport back and forth while this "fight" for control happens. Then, if not enough data is received over time, the game will likely disconnect you because it thinks you are no longer active. Installing and/or updating: In terms of installation or updating the game client, the data being sent to patch your client is becoming corrupted if it arrives, or simply not arriving at all. This prevents you from obtaining the patch files intact. Thus, the download either has to keep retrying over and over to get valid data, or it simply errors out and stops the installation if enough attempts to get the information fail. Because the loss of data is happening prior to it reaching our game servers, you will need to contact your Internet Service Provider for assistance. I would highly recommend sending them these results so they can visually see the issue you are suffering from. Please do not hesitate to contact us should you have any additional issues, questions or concerns. Regards, GM MagicalPotato Guild Wars 2 Support Team http://help.guildwars2.com/
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