I checked the cables (that I could see) since Charles mentioned it. I couldn't see anything obvious. There are two connectors I can reach that come down from the dish and my roof along side of the house and one didn't quite look right. So I unscrewed it and screwed it back in. I checked my internet and it was back! Signal is back to 100 and all the light on the modem are on. Thank you Miles and a big Thank you to Charles. I'll continue monitoring everything, but it appears to have done the trick.
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It's happened again today. I have no service. I don't understand it. My dish is mounted on my roof, the nearest tree is 20-30 ft away. There haven't been any bad storms or heavy winds, but it's acting like it's out of alignment again.Unfortunately this is like the third time in six months. Here is the info I have: System Summary State Code11.2.1 - A problem receiving data has occurred Summary Operational StateDown Data Allowance RemainingN/A System StatusSatellite Receive StatusDown (11.2.1) Satellite Transmit StatusDown (12.2.1) LAN StatusUp 2 FD IP Gateway Association StateNot Associated TCP AccelerationDown Web AccelerationUp Suspension StateNot Suspended Software Download StatusUpdating WAN Info Satellite Receive Signal Strength10 At this point I don't know what to do. Should it be fixed again or should the dish be completely moved? If it has to be moved, how much will that cost? What are my options at his point?
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