Hughesnet customer service is VERY VERY poor on the NEW and (improved) email system. It has over 10 days and still no resolution to my problem. The problem was supposedly escalated for a solution. A "William" at 301-601-4151 called and said the problem would be fixed by Monday. It is Tuesday now and it is NOT fixed. Nor can I get "William" on the phone at 301-601-4151. Hughesnet is going down the DRAIN!!!
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