I do not know how to add my complaint here, but, we, too, are experiencing UNACCEPTABLE speeds in the evening. It is getting worse. I have called so many times and have to go through the tests just for them to tell me my equipment is fine. They have even tried to tell me my weather was bad when it was CLEAR! We pay for the top package, use all of our data, and hardly get to do a thing online!!
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