System down for 6 days. No signal. This is the second time in our short time as a customer. First time a service tech came out he told me how dish was not installed properly, took pictures and got service back up and running. This time the same tech comes out and had to replace modem and dish, he said dish was warped and asked if there was anyone who didn't like us . Well our dish is on the roof and we have 4 dogs in the yard. I really doubt anyone got in my yard and up on my roof to cause the dish to warp. I am looking for a credit on my bill for the time we were down, not to mention the inconvenience this has caused me. If there is ever another need for service, I want an actual Hughesnet Technician, not a subcontractor.
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