I, too, am having data loss repeatedly. I've disabled all my software / app updates, we do not stream video, tv, etc., and I turn off my laptop when not in use (at least 50 daytime hours when I'm at work plus it's off overnight) and I've already burned through 10 gig in only 20 days. I know it's not me (or my cell phone - I keep wifi off on it, also), and can't figure out what else I can do. This morning, at 6:00 a.m., I tried to run an update while on bonus time. The download was so friggin' slow, it wasn't finished at 8:00 a.m. and I had to cancel the download. So what good are bonus time if I can't do necessary updates during it? And, what will I do when I have to get a new PC with Windows 10? HughesNet - I'm fed up. I've been a customer for 10 years - because you are all I have available. But if I'm paying 65.00 each month for nothing, I may as well just discontinue service.
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