About gen4gal53

'll my data gone in 17 hours & fiance out of town in another state !!!??? What gives !!!??? ... View more

Hello DebbiLynne, Welcome to the Community. Unfortunately this is not the first time that a poster has abandoned their post. Hughes has several Modems in use and while they do differ one thing they all share is the five LED fron panel lights. Here is a Gen4 HT1100 modem front panel.   If that poster were around today I would ask what model modem they have and if they can open the Modems SCC (System Control Center) that can be found by entering 192.168.0.1 into the browsers address bar. Doing so will display overall modem condition as well as any error codes listed.   Because of the age of this thread I would suggest that you start a new topic of your own if you have a modem issue.   ... View more

Any time a device is powered on that has access to your home network, it is capable of consuming data regardless of whether you are actively using it or not unless it's in a sleep state (with no auto wake settings up enabled) or full hibernation state - you don't even have to be logged into the operating system with username and password for that to occur. For example, under Windows (maybe others) it requires knowing the subtle differences between being logged off, sleeping and hibernating and how power is configured. sleep can sometimes be a tricky one since there are some events that can cause the operating system to awaken dependent on configuration - a a real life example, the dog pictured at left has been known to awaken my computer from its sleep with a simple brush of his tail on the mouse or keyboard (he's taller than most). In that case, the dog did in fact eat my data  - but I've since corrected it so that he'd have to press the power button. ... View more

Hi Arthur, Thanks for posting. There isn't enough info listed on your profile for us to pull up your account. However feel free to create a new post with your modems serial and we'll be able to assist.  Thank you, Chris ... View more

I've heard of Mac's sucking data the same as Windows. Thousands compared to a million plus customers. Have you looked at other ISP complaints like Comcast, AT&T, etc.? Truthfully the BBB is a bit of a joke when it comes to really addressing customer complaints. How about also turning off the modem at night? Still data loss? ... View more

Well, you'll never have enough data to stream that much, UHD is even worse than HD. Satellite internet is not meant for that kind of streaming, even cable companies are starting to clamp down on customers who stream that much.  If you able to do that much HD and UHD then there is some serious video compression going on that I'm not aware of. Are you in your first month of service with HughesNet? Should also give this a look: http://www.hughesnet.com/learn-more/how-to/improve-video-performance ... View more