About It's A Trap!

I'm already out of normal gigabytes so I have no choice but to resort to staying up till 2 am and using the free bonus bytes. And that's the issue.... I can't keep staying up till 2 am just to use the internet normally. It's so ridiculous. I can't even watch youtube videos without them buffering for 30 minutes. Hell I can't even download a file over 10 megabytes without having to monitor it constantly in case it cancels because of how (Please watch the language - Chris) slow my internet is. The free bonus period is nice and all but I hate having to stay up just to do all that kind of stuff. Did hughesnet forget that most normal people never stay up till 2 am? Because of hughesnet (and summer time) I've started staying up till 5 am just to take advantage of it. (please dont tell me that bonus bytes is best used with download manager, I still have to deal with crappy internet throughout the month which tempts me to stay up) Maybe hughesnet is engaged in some kind of psychological warfare with us. If they can tear aware at our psyche maybe we'll give up and throw our credit cards at them? Can a new form of bonus bytes be made? Maybe if you run out of gigabytes it immediately takes affect but with a smaller amount , ex. 30 gigabytes. ... View more

I've been using Hughesnet for about 5 or 6 months so far and it's been absolutely excruciating. Honestly this entire service deserves a 1/5 or even a 0 as a rating. No one should have to endure the pain of using super slow service. And when you complain about your inconsistent speeds they tell you to do a "speed test". Which is just their way of making the customers do a bunch of tests that don't solve the issue thus tiring him out and making him leave the issue alone. So if you get told to do a speed test you won't ever solve the problem. They will blame it on weather, your satellite, your modem, your installed apps, distance, ANYTHING. Overall this company is trash. I remember seeing your commercials back when I was a kid. "Hughesnet gen 4 high speeds for gaming and browsing the internet", blah blah blah. It's a load of bull. Just say "Trash internet service only mean't for old heads who barely use the internet". And btw it's 2016 not 2002. Internet usage is at it's highest these days and people with satellite internet are suffering the most. ... View more

Why won't HUghesnet go unlimited? Seriously there is no reason not to. You have satellites up there, I understand that latency is caused by distance but...data caps are not. Hughesnet is only capping data to make lots of profits off their victims right? At least try to sympathize with people who live in rural areas and have no choice but crappy internet service. And yeah I get it, "hughesnet is doing us a favor" but to be honest someone was going to do it if it wasn't you. ... View more