All the above is most likely crap. A whole lot of Alaska sites were switched to 19k from 6k transponders on May 25 and just quit working properly, and Hughes seems not to want to switch them back globally. And a second problem that has been in evidence up north has now become a major disruptions in SE. The TCP and web acclerators continually cycle on and off. Tech claim tx's, signal strength, xpol and whatever but 95% of time lately or more it has been the Hughes generated acceleration and TCP errors and they aren't spending much time working on it - just waiting for Gen4 I guess. Meanwhile they are losing customers,, integrity, and word of mouth is really bad.
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