My bandwidth usage is much lower than what you limit me to, even according to your system. If I use 400 megs, according to my trackers and your web site (two separate systems) out of a 2 gig token, but your meter says I have only 300 megs left. Also, my data rolled over for the beginning of the month and it is not only using it at a high rate of speed, but is using my tokens at the same time as my anytime data. The new modem shipped shows a sat. signal strength of 34 and will not connect, the old modem shows a signal strength of no less than 130 and allows me to connect. The phone tech support people want to send a tech out at a cost of $125 to fix the 'aim' of my dish, not happening! Call #52885439 for the last call, the phone people are nice and polite, the computer system to get to them is terrible. What can be done to fix this problem?
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