I have been unable to remove the PC System Essentials "premium service" from my account. I have clicked on the manage button and am routed to the product page that wants me to sign up. I click on the link to remove the service, and I am routed to a site that tells me: "You are currently are not subscribed to a premium package. If you feel this finding is in error, click here for technical support. " which immediately routes me back to the sign up page. If I'm not currently subscribed why has this item been charged to my account? It took me over an hour just to get (back) to this stage because my internet kept failing with every button click. I am very disappointed with my (in)ability to "manage" my account with hughesnet.
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