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yuromastic

About yuromastic

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Date Last Visited
‎05-04-2018 11:48 PM

Re: Downgrade

by Moderator in myAccount and Billing
‎10-16-2017 02:54 PM
2 Kudos
‎10-16-2017 02:54 PM
2 Kudos
Hi yuromastic,   Thanks for posting. What MarkJFine said is correct, you can change your service plan yourself via the Shop/Upgrade tab. There won't be any change to your committment date since you're just changing from one Gen 5 plan to another.    ... View more

Re: Bill issue

by Moderator in myAccount and Billing
‎10-12-2017 11:14 AM
‎10-12-2017 11:14 AM
Hi yuromastic,   Thank you for your patience while I investigated your case. Please check your private messages in the top right corner of the community page as I will send you a PM to further address your concerns and break down your bill.   Your patience and understanding are much appreciated.   ... View more