Good morning northwestwoman,
Thanks for posting and welcome to the community! I've dispatched a tech for de-installation. Your dispatch is currently scheduled for our earliest available slot: Thursday, Jan 11, 2018 between 02:00 PM-05:00 PM. Call us at 866.347.3292 and reference case #108701469 if you need to reschedule. Please let us know how the site visit goes.
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