I have just switched to Gen5 from Gen4 8 days ago primarily for the increased data allowance from 10GB to 20GB. I normally use slightly over 10 GB per month with Gen4 so I thought this would eliminate my need to ever buy tokens again.... HOWEVER, without any change in usage of the internet they claim I have used 78% of my 20GB monthly allowance in less than 9 days! Hughesnet, inexplicably to me, is trying to blame the fact that I am using my pre-existing router instead of their new built-in router and that is using up data, despite the fact that it is the exact same setup I had before Gen5 with no new devices connected to either wifi. Their attitude was "Oh Well," throw out you pre-existing router and go out and spend another $60 for a range extender so I can access the Hughesnet WiFi at my distant location within my house and everything will be OK. This doesn't seem logical to me... Something else is going on and if I continue using Gen5 the exact same way as I used Gen4, I will have to authorize 4 times higher data allowance fees vs what I used with Gen4. I am beyond frustrated and disappointed. I never expected Gen5 would cost me ever so much more in data allowance required to use the internet the exact same way I did with Gen4... Comments?
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