About PineyRose

Thanks! We are on Spaceway now, I think, and service is slow, slow, slow and uploads take all day. I have to buy more data every couple of months. Last month I had to buy $75 worth because of the huge Microsoft updates. We are NOT happy! AT&T is bringing wireless Internet to two counties where I live that will cover 400,000 homes and businesses that currently are so rural and remote that most are forced to use Hughes. We are trying to decide if upgrading to Gen5 will be better or not. We don't know much about AT&T Wireless. I'll call the number you provided since I will be able to talk to a local person hopefully rather than somebody at Hughes. ... View more

Thanks! There was a notice in the paper that At&T is bringing wireless Internet to my area by the end of the year that will cover 400,000 homes and businesses in two rural counties that currently have to use Hughes because of the remote locations. I don't know if it will be better or not or how much it will cost. That's the reason we haven't upgraded before now. We don't want to be under contract to Hughes if something good comes along. I need to investigate AT&T more.   I'm leaning toward upgrading at Hughes and a poster below replied that I can call a local installer instead of talking to Hughes directly about upgrading. I might do that since I know the local person will speak English. Nobody at Hughes seems to speak understandable English. They might if you are buying something instead of needing tech support but I'm not sure. ... View more

I received a notification that I can upgrade to Gen5. We currently have the 9000 system. We did not upgrade to Gen4. If I upgrade, what equipment do I have to buy, or lease, and is there an installation charge? I tried to find out online but it kept saying there was an error with my zip code, 37370.   Thanks! ... View more

You're welcome! I don't really hate it that much because overall it has been fairly reliable, considering that the only other service we can get is dialup. I read complaints about all of the providers so none are that great. I have learned that with satellite Internet, a lot of things can interfere with service. When I have a problem I always reboot the modem and router first. If that doesn't work I come in here to see if anybody else is posting about the same issue before I touch cables, etc. Most of the time I find it's on Hughes's end so I just wait it out. That's what I did yesterday when I saw your post. :-) We have had it for several years and I doubt we will have anything better for a lot more years. I'm back in the Tennessee hills out in the country on a farm so not many modern amenities like good Internet. My main complaint with Hughes is not enough data allowance to run the websites we have now or take care of the large updates from Microsoft, but it is what it is. I have turned off all the data hogs I can find and done everything they recommend but there is still not enough data allowance. I will probably upgrade soon but like you, I'm waiting. ... View more

I thought I replied to you but replied to the guy below you. It's not your system. It started the same thing with us this afternoon and comes and goes. Same error message. It's Hughes.net but they always tell you it's on your end. Don't mess with your equipment. When they figure it out, things will work again. We're still on the 9000 system and don't want to upgrade so that if something that actually works comes available in our area we won't be under contract though. We might have to eventually though. ... View more

It's not your system. It's Hughes.net. They always tell you it's on your end. Mine is doing it too. It was fine until this afternoon and it comes and goes. Same error message you are getting. I have the 9000 system but were trying not to upgrade so that if anything else comes available we won't be under contract. ... View more