You're welcome! I don't really hate it that much because overall it has been fairly reliable, considering that the only other service we can get is dialup. I read complaints about all of the providers so none are that great. I have learned that with satellite Internet, a lot of things can interfere with service. When I have a problem I always reboot the modem and router first. If that doesn't work I come in here to see if anybody else is posting about the same issue before I touch cables, etc. Most of the time I find it's on Hughes's end so I just wait it out. That's what I did yesterday when I saw your post. :-) We have had it for several years and I doubt we will have anything better for a lot more years. I'm back in the Tennessee hills out in the country on a farm so not many modern amenities like good Internet. My main complaint with Hughes is not enough data allowance to run the websites we have now or take care of the large updates from Microsoft, but it is what it is. I have turned off all the data hogs I can find and done everything they recommend but there is still not enough data allowance. I will probably upgrade soon but like you, I'm waiting.
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