I upgraded to Gen 5 less than 2 weeks ago....So far I have called 10 times due to slow speed, had 2 different techs come out, and NOTHING CHANGES!!! I am getting speeds as low as 2mb. Then in 1 day I mysteriously used 34GB of data!!!! 34GB!? How's that even possible!? I call customer service and they keep me on hold for over an hour and half!!! They asked me to turn my router WPS button off for 6 hours...I CANT!!! Then its my fault they gave me faulty equipment. This has been the worst experience of my life. I HATE HUGHESNET! Nothing changes with this company, the service sucks, and I am a MISERABLE hughesnet consumer.
... View more