I power cycled it and made sure it is plugged into an outlet, but that didn't seem to help, the issue seems 100% related to the signal. The signal bounces between 15 and 31, if the signal is 15 then its down (like right now), but if it randomly goes back up to 31, it starts working again (which it did for a bit last night). This all started happening suddenly one day, from 100+ signal straight down to 15-31.
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Ever since the beginning of December my signal has dropped from a consistant 100+ to at best 30, but it constantly goes down to 15, which causes the internet to be completely down, and it has currently been down for two days straight. I live in NW Washington, here are the satellite details: I am on Gen5 with modem HT2000W Diagnostic Code: 0000-2000-0200-0029 Sattelite: Satellite Name: EchoStar-19-NAD Gateway ID: 0 Beam ID: 4 Outroute ID: 0 System Summary State Code 11.2.1 -- A problem receiving data has occurred Summary Operational State Down Data Allowance Remaining Not Available System Status Satellite Receive Status Down (11.2.1) Satellite Transmit Status Down (12.2.1) LAN Status Up 1G FD IP Gateway Association State Creating IPGW Pool TCP Acceleration Down Web Acceleration Up Suspension State Not Suspended Software Download Status Updating... WAN Info Satellite Receive Signal Strength 15 Data Packets Received 0 Control Packets Received 12 Bursts Transmitted 0 Packets Transmitted 0
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