I have had Hughes for years and have never experienced anything like this ever. It started just a month and a half ago and that is coinciding with the complaints from other Hughes users. I suspect they have done some alteration with "their" equipment or have made some adjustment on the sattellite or such. All of a sudden one day, and I wrote the date down, I started to lose internet capabilities. A test of the connectivity showed limited conductivity and when checked five minutes later it showed good connectivity, then bad again a minute after that. I called tech dept at Hughes and the did their regular tests and told me there were storms in Utah. What! I live in Tennessee. Utah is where my gateway to the internet is located. OK. I've had this trouble for over a month and I doubt Utah has had storms every minute of every day and night for a month and a half. They rebooted the modem four times, 4 different techs and the call was dropped because I have the Hughs phone service. I told them that. I have 8 calls in to them and they won't admit it but they can't fix this issue. Its all about the weather they are telling me. The weather is beautiful here and I checked and its beautiful in Utah. So now what? They gave me a deal on the newest modem at a discounted price. What the heck. I took it with the understanding that if this issue still exists I am dropping them and getting Verizon 4G
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