I'm a new Gen5 customer... I have been unable to use this service at all since I signed up. I don't believe it is equipment related as at 5:00 AM I attained back-to-back speed results that are at or above what we were promised. I am currently gathering data on TestMy.net, but for what I am currently seeing, here are my results: http://testmy.net/quickstats/JonMc Will be updated over the next few days with more data points every 6 hours. Please keep us posted on a resolution. Currently I'm relying on my slow (6 Mbps) DSL connection as my primary. I have only 1 device currently plugged into the HT2000W modem, no other devices use it (nor can they at these speeds).
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